txted.ai
txted.ai
Your customers are already texting. Txted.ai turns those conversations into purchases — from product questions to checkout to post-sale support, all in one thread.
AI greets customers, introduces capabilities, and starts gathering preferences for personalized recommendations.
From first question to loyal customer - all in the same conversation thread.
Customer texts for help choosing, gift advice, or recommendations
AI recommends products, shows options, and adds to cart
Checkout with payment and shipping - all in the chat
Order confirmations and shipping updates delivered automatically
Returns, exchanges, questions - handled in the same thread
Ready to turn conversations into conversions?
Turn browsers into buyers and buyers into repeat customers.
Be one of the first Toast restaurants to launch with Txted.ai
Order tracking, returns, and support - all in the same thread where they bought. No forms. No hold music.
Every ticket includes order history, past conversations, and customer details.
Customers text "where's my order?" and get real-time shipping updates instantly.
AI recognizes support issues and creates tickets automatically with full conversation context.
Process returns, generate labels, and initiate exchanges - all through text.
Complete purchases without leaving SMS or WhatsApp. No web redirect means no 70-80% cart abandonment.
24/7 availability with less than 2-second response time. Your AI agent handles product questions, recommendations, and support.
AI-powered add-on suggestions during checkout conversations. Increase average order value naturally.
Your Toast menu, inventory, and pricing sync automatically. Zero manual updates needed.
AI recommends products based on customer preferences, budget, and needs - like a personal shopping assistant.
Track real metrics: revenue generated, tickets handled, time saved. Know exactly what your AI agent earns and saves.
Purpose-built for Toast commerce, not just support.
| Feature | txted.ai | Others |
|---|---|---|
| In-chat checkout (no redirect) | ||
| SMS & WhatsApp native | ||
| Real-time Toast Sync | Limited | |
| Revenue tracking ($ earned) | ||
| Customer info remembered | ||
| AI-powered recommendations | Basic | |
| Ticket system with context | Separate tool |
See how Txted.ai outperforms basic chatbots
Response Time
AI Availability
Manual Updates
Thread to Purchase
Join the first Toast restaurants to offer AI-powered conversational commerce. Get early access and personalized onboarding.